stunned. I sat staring at the pen, if you could still call
"writing instrument." I knew what I had to do...
this is Rod. I am an idiot." Laughter emanated from the
receiver for an uncomfortable long period of time. I usually
Susan laugh, but this was not one of those times. After her
subsided, I explained the reason for the call.
my Avalon 12th Anniversary Commemorative (Bexley Sleeve Filler)
fountain pen for only the third time. After filling the pen
Private Reserve Orange Lightning limited edition ink that
came with the
pen, I attempted to close the blind cap, but it would not
for only a fraction of a second, sending the pen to Bexley,
requesting that they close the blind cap for me. But, then
my male ego
reminded me that would be the equivalent of asking someone
else to loosen
a jar lid for me.
grasped the barrel with one hand and the blind cap with the
and slowly and gently increased torque until ... the pen snapped
not occurred to me that the weakest part of the pen was where
barrel was cut out to expose the pressure bar glued to the
Actually, it had occurred to me, but only in the instant just
I explained the details of the destruction of the limited
pen, Susan said that she wanted me to repeat the story to
Terry. So, I got
to relate my idiocy twice in the same telephone call. Terry
told me to
send the pen to Bexley and Howard Levy would see what, if
be done to repair the pen.
the pieces to Bexley and it was returned almost immediately
good as new! Howard replaced the barrel with the last Orange
spare and only charged me the standard $7 for return shipping.
not surprised by the generosity of Susan, Terry, and Howard,
every encounter with them has been absolutely wonderful. But
it did remind
me that not only do they have a great deal of pride in the
they make and sell, they also care about the customers who
buy them - even
the extremely foolish ones. People who truly love fine writing
have no better friend than Avalon and Bexley.
2001. All rights reserved.